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Airplane Passenger rights

In light of the recent event involving United Airlines and its forcible dragging of a passenger off one of its planes, the interest in airlines and airline passenger rights has grown nationwide. The attorneys at TheLawFirm.com have decided to write a series of posts outlining some of the issues.

In the U.S. airline passengers’ legal rights are provided by the U.S. Department of Transportation (DOT) and the “Contract of Carriage” between each passenger and the airline company whose plane the passenger is flying. These “Contracts of Carriage” typically favor airlines over passengers. They often do not require any specific compensation for passengers, and they lack strong enforcement provisions if the airline violates the contract. Airline passenger rights under both the DOT and Contracts of Carriage are described in detail in this post.

The U.S. Department of Transportation (DOT) is the primary regulator of U.S. airlines. It is also a primary provider and enforcer of airline passenger rights. Other passenger rights are in the “Contracts of Carriage” between airline passengers and the airline they are using to travel.

The DOT requires all U.S. airlines to display the full cost of an airplane ticket, including all mandatory airline charges, governmental taxes, and user fees, in all advertising, including online postings.

Online travel agencies, airline websites, and other “travel providers” must clearly display full prices or face DOT penalties.

The DOT provides airline passengers with rights in cases of involuntary bumping (when a plane is overbooked and one or more passengers are removed or ’bumped” from the plane, It requires airlines to cover involuntary bumping in their ticket contracts with passengers.

When an airline involuntarily bumps its passenger(s) because a plane is overbooked, the airline may owe compensation to that/those passenger(s). There is one exception: if the airline can get the passenger to his or her destination within one hour of his or her scheduled arrival.

Obviously, not every bumping or incident with an airline will lead to a lawsuit. But if you feel an airline has overstepped its bounds, contact the attorneys at TheLawFirm.com for a consultation.

Please contact us at 1(855) 464-0808 or for a free legal evaluation of your claims today!

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